7 Services Our Concierge Can Handle for You

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concierge services at The Pointe Brodie Creek

Welcome to The Pointe Brodie Creek, where life at our Little Rock apartments is like a hotel stay in more ways than one. First and foremost, our concierge services are an essential amenity you will not find at most apartment communities in Arkansas. Until the clubhouse closes every evening, we have a member of our concierge staff on hand to service our residents with everything from dry cleaning to popcorn making. For more details on our concierge services, peruse the list below to see what our team can take care of for you.

#1: Local Recommendations

Are you new to Little Rock? Our concierge team is here to help. Much like a concierge at a hotel, our concierge can offer you some local recommendations on things to do, places to go, and options to try. It’s always nice to get a local’s perspective on the best restaurants, bars, and shops.

#2: Local Directions

Finding your way around a new city or new neighborhood can turn into a jigsaw puzzle. Let our concierge assist you! If you need help figuring out how to get to a destination nearby, just ask a concierge for directions. They may know some shortcuts that Google Maps doesn’t and offer you tips on ways to avoid traffic or construction in certain areas.

#3: Package Services

Whenever a package for a resident is dropped off at our office, we tag it through our electronic logging system and notify you of its delivery via text message. Then, we keep your packages in our secure storage room until you arrive to pick them up. Even if you work odd hours or stop by the clubhouse after the office closes, you have nothing to worry about. A concierge is available every evening until 10:00 pm to help you with your packages.

#4: Dry Cleaning Services

The Pointe Brodie Creek has a partnership with Tide Dry Cleaners that our residents love to utilize. After you set up an account with Tide, you can drop off and pick up your dry cleaning through our concierge services. Just like when you get a package delivered, as soon as your dry cleaning is dropped off by Tide, we will send you a notification that it is ready to pick up. If the office is closed, a concierge will always be on duty to assist you.

#5: Movie Theater Services

Whether you have two friends or 70 friends over for a movie night, our concierge services will be your go-to during your movie theater reservation. The concierge will help you select your movie from our digital library or assist you with setting up your streaming device. We can also prepare everyone some popcorn to enjoy!

#6: Clubhouse Entertainment

The lighting, temperature, televisions, and sound systems throughout our clubhouse are controlled via an app our concierge has equipped on their phone. If at any time you would like a TV channel changed or the music turned off in a particular room, just let a concierge know. These concierge services really come in handy if you ever need to study in the Library, watch a game in the Sports Lounge, or host a party in the Banquet Room.

#7: Service Requests

Another helpful service that our concierge provides involves assisting our maintenance team. Whenever the maintenance staff completes a work order, a concierge will call you to make sure the task was completed to your liking. If you have any additional concerns or requests, the concierge can notify the maintenance team to perform a follow-up. It’s all part of giving our residents the customer service they need to relax and enjoy their luxury apartment home.

 

If you are ready to live at a luxury apartment community with concierge services, visit The Pointe Brodie Creek today. Contact our team if you would like to set up an appointment or ask us questions about the amenities. We cannot wait to show you what luxury living in Little Rock looks like.